Shipping & Returns

All information about shipping and returns: fast, secure, and easy. Order conveniently online now and return items without any worries.

SHIPPING METHODS AND COSTS

Shipping options may vary depending on your address, the time of your order, and the availability of the items. We will show you the available shipping methods and costs when your order is processed. All deliveries are trackable using the tracking number sent with your shipping confirmation.

Delivery takes 5-7 business days. This period begins upon completion of the order. If the end of the delivery period falls on a Saturday, Sunday, or public holiday, it will be extended to the next business day. All prices include VAT and exclude shipping costs.

RETURN

If you wish to return an item purchased on Julius-zoellner.de, you have 30 days from the shipping date to return your order free of charge.

Please note that the items must be received by us within this timeframe. The items must be unused and all tags must be attached.

To receive a refund, please send a return request to our customer service at service@julius-zoellner.de . You will then receive a return label with which you can send your order back.

Further information regarding exchanges, returns, or the right of withdrawal can be found in our general terms and conditions.