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SHIPPING METHODS AND COSTS

Shipping options may vary depending on the address, time of order, and item availability. We will display the available shipping methods and the cost of your order when your purchase is processed. All deliveries are trackable using the tracking number provided with the shipping confirmation.

Delivery takes place within 5-7 business days. This period begins upon completion of the order. If the end of the period falls on a Saturday, Sunday, or public holiday, the next business day will take its place. All prices include VAT, plus shipping costs.

RETURN

If you would like to return an item purchased on Julius-zoellner.de, you have 30 days from the date of shipment to return your order free of charge.

Please note that the items must be received by us within this timeframe. The items must be in unused condition and all tags must be present.

To receive a refund, you must submit a return request to our customer service at service@julius-zoellner.de . You will then receive a return label that you can use to return your order.

Further information on exchanges and returns or the right of withdrawal can be found in our general terms and conditions.